Global Mobility Specialist (Midshift/Nightshift)*

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Asia Pacific


Philippines - Manila

Work type

Full Time

Job category

Human Resources

Date published

28 November 2019

Date closing

09 December 2019 at 00:00 GMT

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.  Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.

About the role

We seek highly motivated individuals to join our dynamic team. Reporting to the Lead Global Mobility, the Specialist Global Mobility will be responsible to provide effective and high quality support with the delivery of Global Mobility (GM) and Domestic Relocation (DR) services, guidance, and advice to employees and all Businesses in the Region.

Key Relationships

  • Manager GAS Reward
  • Head of GAS HR
  • IA Payroll teams
  • Global Mobility teams in Australia, North America, South America, and Malaysia
  • Head of Reward Equity and Global Mobility
  • HR Business Partners, HR Administrators, Recruitment teams
  • International assignees and Domestic relocatees
  • External stakeholders – Global Mobility service providers (Tax, Immigration and Relocation)

Core Accountabilities

  • Demonstrate an overriding commitment to Health, Safety, Environment and Community (HSEC)
  • Drive performance and quality deliverables from the team. Motivate a high performing team with the required capability to achieve business goals.
  • Act as the primary day-to-day contact for specialized GM knowledge for Businesses and assignees in the Region.
  • Develop relationships with BHP’s external tax and immigration vendors to ensure high quality service delivery and prompt resolution of issues.
  • Support global Reward GM teams with deployment and management of strategic initiatives, policy implementation and simplification projects as required.
  • Understand risks and provide input into mitigations and action planning.  Ensure Risk Management protocols are incorporated into operational activities.
  • Identify opportunities to simplify current processes, remove duplication and minimize hand-offs to enhance standardization and efficiency.
  • Support the development of an inclusive culture where employees are encouraged to ‘speak-up’ and offer their thoughts and opinions at all levels.
  • Ensure alignment with, and compliance to, internal controls including the BHP Charter and Code of Business Conduct, Group Level Documents, agreements, systems, standards and procedures

Global Mobility accountabilities

  • Execute GM and DR activities across all Businesses in the Region (policy & vendor governance only) for employees in accordance with the GLD, GM Service Delivery Model and external legal, regulatory and reporting requirements. 
  • Execute GM activities for executive employees assigned to or within the region. Deliver core GM accountabilities, including but not limited to:
    • Specialist advice and engagement
    • Processes, tools, templates and systems
    • Administration services

  • Support the relocation of senior executives in the company
  • Act as go-to person for policy consultation and exception approval
  • Support management of the GM program in the Region to ensure it remains effective and meets the needs of the Group and individual Businesses, including but not limited to:
    • Input into the design and management of the GM service delivery framework and end to end accountabilities
    • Recommend updates to GM processes, tools, templates and systems to support the execution of GM
    • Review GM processes, tools, templates and systems to identify opportunities for improvements and ensure compliance with regulatory and governance requirements
    • Identify issues and risks, which may impact the GM service delivery framework, compliance obligations or the effective execution of GM within the Region and recommend appropriate actions to mitigate risks.

  • Develop frameworks/tools and provide GM guidance for Businesses to manage compliance requirements in respect to Short Term Business Travellers in the Region.
  • Establish and maintain relationships with key stakeholders, as identified above, including but not limited to:

    • Resolution of issues escalated by key stakeholders
    • Provision of subject matter expertise

  • Provide input into GM/DR policy and strategy recommendations and other operational guidance.
  • Initiate and complete the administration of all GM activities, including the relocation, repatriation and separation for International Assignees (IA) and relocation activities for Domestic relocatees.
  • Execute and monitor all periodic and annual GM processes, including but not limited to quarterly compensation collection, yearend tax reporting and salary review activities.
  • Monitor day-to-day services from external Vendors, following up on service delivery as required.
  • Provide guidance and support to the GAS International Assignee (IA) payroll team with respect to reporting and review of IA payroll inputs by HR Administrators.
  • Manage the timely and effective day-to-day case management for IAs, escalating complex queries to the GM Reward Specialists as required.
  • Develop day-to-day relationships with external Vendors to ensure high quality service delivery and prompt resolution of issues.
  • Maintain IA data in Assignment Pro and external Vendor third party systems to ensure completeness and accuracy of records.

About You

Behavioural & Leadership Competencies:
  • Attention to detail
  • Communication
  • Customer service
  • Initiative
  • Integrity
  • Organizational awareness
  • Personal effectiveness
  • Process focused
  • Analytical and problem solving skills
  • Ability to navigate complex issues and develop simplified processes to manage the complexity
  • Lots of energy and dedication, thriving on ambiguity.
Technical Competencies:

Experience with and understanding of:
  • GM policies and processes
  • IA Payroll processes and reporting, and data management
  • GM tools and technology
  • Relocation case and enquiry management
  • IA contractual requirements
  • Immigration
  • Taxation
  • Service provider management
  • Ability to work collaboratively and seamlessly across HR sub-functions (GAS HR and Reward) to achieve BHP’s overall Reward outcomes and strategies
Qualifications and Experience:
  • Degree or equivalent education required
  • 5+ years of relevant experience in Global Mobility and/or international Reward roles, e.g. professional services or Global Mobility/Reward in-house specialist roles and/or a tertiary degree in Human Resources or Business Management, or equivalent relevant experience
  • Experience with, and understanding of, functional and technical GM competencies
  • Experience in handling senior-level executive and VIP moves
  • Strong stakeholder management
  • Good understanding of reporting requirements and governance issues as they relate to tax and immigration and understanding of global jurisdictional differences, legislation and regulations an advantage
  • Payroll and international HR experience a significant advantage
  • Knowledge of GM policies and processes and international total reward programs and processes is an advantage.
  • Competent in the use of Microsoft Word, Excel and PowerPoint
  • Experience in SAP and AssignmentPro preferred
  • Demonstrated oral and written English language proficiency. For roles supporting South America, Spanish written and oral language proficiency is required.
  • Strong case and /or project management skills with demonstrated experience of delivery on a global basis.
  • Experience with managing service providers desirable
  • Able to flex working shifts, preferably midshift or night shift but open to all
  • Fluent in English, both verbal and written
  • Spanish skills would be an added advantage

Supporting a diverse workforce

At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees’ lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life.  These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.  
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