Improvement Coach/Line Coach

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Queensland, Western Australia

Work type

Fixed Term

Job category

Engineering, Finance/Accounting, Health, Safety & Environment, Human Resources, Legal, Logistics/Transport, Maintenance, Major Projects, Operations, Processing, Production Mining/ Operations, Strategy & Development, Supply

Date published

01 July 2020

Date closing

13 July 2020 at 00:00 GMT

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.  Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.

About the role

BHP is deploying a global program of work, known as the BHP Operating System (BOS). It is the next step in our continuous improvement journey and a critical part of our transformation that will shape BHP’s future and build a better BHP with a more empowering culture. 

The BHP Operating System will fundamentally change how we think and behave at BHP and is founded on three core principles: Serve Our Customer, Pursue Operating Perfection & Empower Our People. It provides the framework to deliver a step change in our safety and productivity performance, putting our employees at the heart of continuous improvement and will empower every employee to continuously improve the way we work.

We are recruiting Line Coaches/Improvement Coaches for the Warehousing, Inventory and Logistics deployment. This will be offered on an 8 month fixed term basis.

Reporting to the BHP Operating System (BOS) Site Coach, this role will provide ongoing coaching to Managers, Superintendents, Improvement Specialists and the general workforce in application of BOS tools and methods.

You will upskill everyone in the workforce in problem solving skills and support the frontline and leaders to develop and sustain new ways of working. You will be hands on in implementing systematic improvement and be central to the spread of operating practice across our business. 

You will utilise innovative approaches, tools and technology to add real value to our assets – setting new standards to guide improvement activity, elevating and supporting our people. You will gain insight and training in the BOS methodology and will be expected to upskill others through your work.  

Your key deliverables include:
  • Role modelling the BOS philosophy, principles and tools and ensure quality in its application to drive significant improvements on site;
  • Build capabilities and foster the development of teams to achieve high performance through diagnosis, planning, coaching and adapting leadership style;
  • Assess, prioritise, plan and prepare focus areas and activities on site with a focus on unlocking value;
  • Provide guidance to Improvement Specialists.

About You

We are looking for individuals that possess business knowledge, demonstrate excellence in leadership on a day-to-day basis, who are innovative with a bias to action, effectively influence others and have a strong ability to build capability in others and lead change. 

To be successful you will demonstrate the following:
  • Deep knowledge of business operations, processes and functions 
  • Strong root cause analysis and problem solving skills with a collaborative approach to finding practical solutions;
  • Exceptional customer focus to engage with all levels of the business from frontline employees to higher level management and;
  • Experience with continuous improvement methodologies is desirable;
  • Experience within the Warehousing, Supply Chain and Logistics industry will be beneficial.
Your diversity of thought and practical experience will be embraced. Open communication is encouraged within the team and you will be empowered to utilise your existing knowledge and skills to make a real difference.

Supporting a diverse workforce

At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees’ lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life.  These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.  
The safety of BHP’s people and our candidates is our number one priority. Due to the unfolding circumstances of COVID-19 and the Government regulations in place to deal with the pandemic,   your working location and/or roster as advertised in this advert may be temporarily subject to change whilst the government regulations are in place. This is to ensure the health safety of our workforce, and to implement effective social distancing measures.  These changes if applicable will be discussed at screening and interview stage. 
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