Principal OT Hosting Operations | Perth

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Western Australia

Work type

Full Time

Job category


Date published

12 July 2019

Date closing

22 July 2019 at 00:00 GMT

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.  Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.

About the role

Reporting directly into the Manager, OT Hosting Operations Australia this role has responsibility for maintaining the production integrity of BHP’s Operational Technology hosting environment.  Ensuring that the servers, storage, backup, hypervisors, and tools are maintained, reliable and continuously improved to enable the processes that support Mining, Logistics and key Business Functions of BHP.   In this role, your key accountabilities will include:
  • Provide technical leadership, direction and governance in ensuring the OT Hosting maintenance strategy is in line with current and future state business requirements
  • Ensure consistent production outputs by maintaining OT hosting environments to the best-in-class levels of reliability following lean maintenance and ITIL principles
  • Develop and coach our technology specialists to the highest professional standards, so they become our future technical experts and leaders
  • Apply effective risk controls to identify potential threats and minimise or remove production impact
  • Champion hosting automation activities
  • Drive the documentation, audit & compliance and standardisation of hosting infrastructure
  • Act as the escalation point for major incidents, changes and problems
  • Assess and approve change requests
  • Implement and improve Service Management processes to drive consistent performance
  • Manage the transition to operations for equipment & services delivered by project teams
  • Positively influence and shape the culture to ensure a safe, productive, simple and fun workplace

About You

You are the type of person who knows risk because you’ve been at the edge and perhaps fallen off a few times, giving you a healthy respect for outcomes and empathy for those developing in their careers. You’re likely the default go-to technical person for your friends and family and contribute to the infrastructure community via online forums, projects, conferences or simply helping out the local community with your technical knowledge. At home, you’ve programmed a Raspberry Pi to ensure your garden stays lush and green, whatever the weather. Most importantly, you have an intense curiosity, a willingness to learn and share knowledge with your team.

We value diversity in thinking, and your career to date will testify to your ability to demonstrate strong problem-solving skills, quickly grasp technical concepts and act calmly under pressure.  You commit to safety and have a proven track record of developing strong working relationships with your excellent engagement skills.

You are energetic and driven; you work well with challenges under pressure, bringing attention to detail and an ability to meet multiple deadlines. You bring out the best in your colleagues and can demonstrate your ability to mentor or coach junior staff.

To be successful in this role, you will have proven experience in the IT industry with a focus on business critical operations preferably in Operational Technology. A tertiary qualification in Computer Science/Engineering or related discipline is a requirement for this role. Any professional certifications (Cisco, Microsoft, VMWare, EMC, NetApp, Citrix, Amazon or equivalents) will be well regarded as will ITIL v3.

As the preferred candidate, you can demonstrate deep practical experience with infrastructure services (Compute, Storage, Backup, Splunk, SCCM and Citrix) and identify as an expert in one of these core technologies.

Knowledge & practical experience with the following would also be advantageous, though not essential:
  • Operational Technologies – Programmable Logic Controllers, IIOT Sensors, SCADA, Fleet Management, Digital Radio and Process Control Networks.
  • Automation Technologies – Ansible, vRealize, Chef or similar
  • Experience with driving operational improvements through the use of Lean, Agile, SRE & DevOps methodologies & practices (e.g. SCRUM, Kanban boards, etc.)

Supporting a diverse workforce

At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees’ lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life.  These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.  
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