Principal of Work Management

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South America


Chile - Santiago

Work type

Full Time

Job category


Date published

29 October 2019

Date closing

11 November 2019 at 00:00 GMT

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.  Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success.

About the role

As a Principal of Work Management, you will be responsible for managing and improving Technology IT & OT Operations internal processes, in order to align scheduled work and workload with business processes and deliver value by ensuring work is executed efficiently and safely.
Reporting to the Manager of Work Management, your key accountabilities will include:

  • Manage Work Management processes and procedures within Technology organization, in alignment with maintenance processes and strategies.
  • Ensure that work is scheduled efficiently, optimizing workload and reducing risk.
  • Establish relationship within different areas of the organization to ensure scheduled work is timely coordinated and informed to all stakeholders.
  • Follow-up and analyze work data, evaluating overall quality, trends and improvement opportunities.
  • Define and control relevant metrics and KPIs.
  • Ensure the accuracy and availability of any master data required by BHP’s Work Management and Service Management tools.
  • Ensure that all changes are risk assessed and well managed.
  • Ensure the delivery of root cause analysis for problems and schedule defect elimination.
  • Lead, coach and mentor team members to ensure delivery against performance targets.
  • Execute safe systems of work for Technology, utilizing existing work management processes.
  • Encourages Zero Harm philosophy.
  • Provide leadership and direction for the safe execution of maintenance activities that reduce failure rates and downtime of OT equipment and Systems across BHP Chile.
  • Execute Service management operational processes to drive consistent service delivery across the Technology landscape.
    Schedule planned work in a safe manner, that supports the transition of new or enhanced Technology services from Projects or Design & Modification to application and asset owners.

About You

  • Relevant degree in Engineering, Technology, Business Administration or discipline related to the function.

Experience & Knowledge
  • Demonstrable experience in Maintenance Service Management for operations in Mining, Telecommunications or Productive Processes.
  • Experience in Project Management.
  • Experience developing and managing budgets.
  • Experience leading teams and third-party vendors is desirable.
  • Good understanding of safe maintenance processes.
  • Good understanding of ITIL framework is desirable.

  • Proficiency in English language is desired.

This role requires frequent domestic travel to operation sites. Please apply attaching your CV in Spanish.

Supporting a diverse workforce

At BHP, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people. We know there are many aspects of our employees’ lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life.  These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.  

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