Principal Experience Owner | Kuala Lumpur or Manila
Philippines
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
This role executes Experience Owner tasks including the support of digital products and the development and support of R2A citizen led automations.
Key Accountabilities:
Citizen Led Automations (CLA) Governance & Assurance
- Conduct assurance routines against key automations in R2A.
- Monitor CLAs registration and standard design documents stored in central repository.
- Govern deployment of new CLAs into production.
Citizen Led Automations (CLA) Development, Maintenance & Incident Support
- Develop and maintain R2A citizen led automations R2A as prioritised.
- Support development/maintenance of CLAs across R2A through mentoring and advising the digital champion community.
- Continue to develop digital skills as new technologies are made available.
- Provide incident support for registered R2A CLAs (in alignment with SLAs).
R2A Digital Support
- Provide support for R2A dashboards and digital tools
- Provide support in the development of digital business cases with Technology as aligned in the integrated R2A/Finance Digital Roadmap
About You
- Strong digital and automation capabilities to develop and maintain solutions across R2A, leveraging:
- Programming Languages: Python, SQL, VBA (Macros)
- AI & Analytics Tools: Microsoft Copilot, Snowflake, SageMaker
- Automation Platforms: Microsoft Power Platform (Power BI, Power Apps, Power Automate)
- The ability to learn and develop new skills as new technologies become available
- Autonomous worker with the ability to prioritise and complete activities within tight deadlines
- The ability to understand complex information and translate into digital solutions.
- Demonstrated work ethic, ownership, and proactive problem solving.
- Excellent stakeholder engagement and relationship building skills.
- Experience in R2A processes and deliverables.
- Ability to communicate clearly, influence effectively, and present with impact.
- Curiosity, initiative, and confidence to challenge, ask questions, and share ideas.
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.