Specialist Control Operations TROC
Australia
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
Perth City Square is home to BHP’s Technology Remote Operations Centre (TROC). TROC operates 24 hours a day, 7 days a week supporting a wide range of safety and production critical Operational Technology (OT) to prevent or minimise impacts to our Minerals Australia assets caused by failure in critical technology services.
This role will see you proactively support and maintain all rail systems and infrastructure. Manage system performance to ensure safe and optimal operations by monitoring, identifying solutions, manage risk, facilitating technical problem solving and drive improvement.
There are multiple positions to support this new technology within BHP and we will onboard successful candidates in 2 cohorts, March & June 2025.
You will help drive the following responsibilities:
- Participate in the team’s performance centre ensuring focus on safety, people, production and costs, whilst tracking accountability & transparency of operational performance.
- Execute Technology work ensuring safe systems of work, operating standards, and work management/service management processes to maximise availability and maintain business continuity.
- Monitor alarms and diagnostic activity to identify indicators of potential or actual system risk and failures.
- Conduct problem analysis and interpret failures or unscheduled system outage make recommendations to improve efficiency.
- Collaborate with interfacing support teams to effectively coordinate response, resolution, maintenance, and improvement of rail systems.
- Work with vendors to ensure management of processes and resolution of issues in-line with the operating model and systems.
- Effective engagement with Technology domains, Rail operational teams as well as vendors for timely response and resolution of issues.
- Execute Rail Technology disaster/service recovery plans and actively participate in disaster recovery testing as required.
- Support the transition of new or enhanced Rail Technology services. Conduct analysis and reporting on system.
About You
As the successful applicant, you will possess the following:
Experience in supporting and maintaining critical technology services.
Experience in the following activities:
- Service management (Event Management)
- Access Management systems and process
- Monitoring Tools (preferable App Dynamics, Solar Winds, Splunk, SCOM)
- Change Management
- Configuration Management
Preferable experience in the following systems and applications or similar areas:
- Rail Systems (CBTC, BRD, ARGUS, Rail Historian)
- Scheduling systems (preferably Rail)
- Monitoring Tools (App Dynamics, Solar Winds, Splunk, SCOM)
- Technology Infrastructure (Networks, Hosting, Databases)
- Systems Integration
- Basic programming knowledge
- Asset management
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.