Specialist HR Service Partner
Australia
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
Joining the Global Business Services, HR Services team, you will be a member of a dynamic, professional, motivated and caring team with a focus on supporting leaders, uplifting data quality and ‘big picture’ thinking.
The successful candidate/s will demonstrate solid experience in developing trusted working relationships, focus on uplifting customer sentiment, proven experience in managing stakeholders, attention to data quality and experience executing HR initiatives. Additionally, your strong critical thinking and ability to successfully navigate through ambiguity will contribute to your success in role.
As a HR Service Partner, you will be accountable for:
- Leading HR data uplift through proactive engagement with leaders, ensuring accurate and timely master data processing
- Act as a concierge for line leaders to handle complex or sensitive HR transactional cases which require escalation management and drive for resolution across HR sub functions
- Identify performance gaps and drive improvement across all aspects of the HR transactional value chain
- Collaborate with, coach and educate leaders to support planning activities, policy interpretation and execution of people changes
- Work closely with our executional HR Operations team and provide Operational specific context and coaching to support accurate and timely execution
- Provide support for restructures and employee condition changes, including org structure changes, bulk people changes and implementation of conditions changes against industrial instruments.
- Execute HR projects and initiatives aligned to the operational priorities of the team and function
About You
- Strong stakeholder engagement, communication, customer services, problem solving, organisational skills will be critical to your success in this role, as will your attention to detail and your talent to engage with a diverse range of stakeholders to influence outcomes
- Experienced HR professional with strong HR process, governance, data analytical skills
- Demonstrated ability to consolidate and analyse information from various sources, with the skills and knowledge to provide critical thinking and a solution focused nature
- Understanding of HR tools, processes and systems with experience using SAP, Success Factors and payroll (would be of benefit)
- Experience in working in a global environment would be beneficial as is qualifications in HR.
- Have a continuous improvement mindset and can actively identify opportunities for improved customer outcomes
- Demonstrate a growth mindset and strong learning agility
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.