Specialist Mastery | Operations Services

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About Operations Services

BHP Operations Services delivers industry leading mining services across BHP operations Australia-wide with specialist capabilities in load and haul, fixed plant maintenance and mobile maintenance. BHP Operations Services has a strong focus on people capability and culture. Our people are our greatest asset and are at the centre of everything that we do. We focus on high performance safety and productivity through our people. With world-class training that is unmatched in the industry and the opportunity to advance your career across locations and commodities, join the team and make your place in BHP.

About the Role

Operations Services is seeking a Production Mastery Specialist reporting to the Superintendent Mastery. This role is critical in supporting Production Leaders to develop their teams and achieve consistently high levels of performance through the Mastery Program.

You will work closely with Production Leadership to identify opportunities for improvement and coach frontline Supervisors and their crews in the safe and efficient operation of mining equipment. The role also contributes to the development of key standards that underpin capability uplift across Production.

The primary purpose of the Production Mastery Specialist is to build and sustain high levels of Production capability and performance.

Key Responsibilities:

• Partner with Production leaders, particularly Supervisors, to build capability within their teams
• Support the ongoing development, refinement, and implementation of the Operations Services Mastery Program, specifically for Production Operations
• Contribute to the creation and deployment of Production Standards, upskilling resources, and verification tools
• Collaborate with stakeholders to develop methods and materials that enable frontline teams to consistently meet Production Standards
• Conduct performance verifications against Production Standards, including coaching others in assessment and verification processes
• Monitor Production crew performance and provide targeted support to ensure standards are consistently met and sustained
• Foster positive and effective collaboration across Production and Training teams through both formal routines and informal engagement.

About You

You ideally possess:

• A strong background in Mining Production Operations
• Proven performance as a leader or high performer in Production Operations (e.g., Supervisor, Leading Hand, Trainer). Experience at Supervisor or Superintendent level is highly regarded.
• Exposure to, or participation in, the OS Mastery Program (highly advantageous)
• Strong coaching and advisory capability, with a passion for building skills in the operating environment
• Excellent communication skills and the ability to build relationships across all organisational levels
• Strong organisational and prioritisation skills, with the ability to work both independently and collaboratively
• Proficiency in using technology to support work management, data capture, and performance reporting
• Experience in process improvement methodologies
• A track record of influencing and empowering others to achieve high performance, backed by energy, initiative, and practical experience
• Exposure to the BHP Operating System (BOS) is advantageous.

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks.

Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms. 

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.