Specialist Sales Operations* | Manila | Japanese Speaker
Philippines
About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success.
About the Role
We are looking for highly motivated Specialists to join our Manila team and support our Global Marketing Teams. This exciting opportunity gives candidates the chance to shine on an international stage while working in a diversified environment. You will be a dynamic and customer-oriented individual with a strong commercial sense, team working skills, as well as experience in commodity of mining/resources is preferred.
Accountabilities
- Liaises with external customers, team members, service providers and commercial team as necessary to perform end to end contract execution—from order to cash.
- Key external customers will be Japan customers, Japanese language skill is a must in daily communication with customers in both written and verbal
- Cultivates positive relationships through effective communication and provides constructive feedback to peers on a regular basis.
- Planning and prioritizing your own work, identifying priorities and timeframes focusing effort on the things that matter most and create value
- Consistently look for opportunities for improvement and streamline the contracting execution process. Engages in cross commodity / cross functional working groups to support functional excellence, governance, general improvement initiatives. Contributes and/or leads productivity improvement projects.
- Have a clear understanding of governance controls (including external regulations) applicable to the contracting process and executes the controls diligently. Proposes alternative controls and/or simplification opportunities when governance/compliance frameworks seems ineffective. Identify and confidently escalate risk control deficiencies which factor in applicable regulations, laws and policies.
- Understand the value of key commercial terms and provide advice to as required. Understand the commercial strategy and can connect elements of the strategy with clauses in the standard contract, identify and proposes opportunities to improve tactical delivery of the strategy in contracts and contribute feedback to the Sales Operations/Planning teams.
- Construct and deliver clear messages by adapting the level of detail and style for different audiences and situations. You're approachable, tactful, genuinely caring and considerate of others, building and maintaining relationships.
- Accurate and timely processing of Marketing requests. Core Marketing process includes Billing document creation and cancellation, Material movement ticketing and analysis updates, Shipping document creation and maintenance, SAP updates to nomination, sales orders, contracts and delivery legs
About You
- Relevant working experience in either customer management, supply chain management, sales distribution, order fulfilment
- Have good understanding of international trade, freight, distribution, contract law, incoterms and trade financial instruments like letters of credit
- Demonstrate the ability to maintain stakeholder relationships, work with and influence a range of cross functional stakeholders
- Possess good communication and negotiation skills, both written and verbal.
- Be proficient in Microsoft Office Suite, SAP or similar ERP supply chain systems
- Possess good working knowledge of process improvement methodology
- Language: Fluent in English and Japanese, both verbal and written
* Successful candidate will observe Japan holidays
About Our Process
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.
If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.
Supporting a Diverse Workforce
The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.
At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.